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Frequently Asked Questions

Welcome to our FAQ section!
Here you will find answers to the most frequently asked questions about our product. As well as explanations of some technical terms.

FAQ

29. August 2024

Which products can be protected with the Brand Secure System?

The system can be applied to a wide range of products, especially those that require a high level of protection, such as luxury goods, electronics, pharmaceutical products and more.

How does the Brand Secure System help my business?

The Brand Secure System offers your company double protection: it protects your brand against counterfeiting and at the same time strengthens your customers’ confidence in the authenticity and quality of your products. This leads to increased customer satisfaction and loyalty.

Is the Brand Secure System user-friendly?

Yes, the Brand Secure System is designed to be very user-friendly. Both manufacturers and end consumers can easily use it to ensure the authenticity of a product.

What happens if a product is identified as counterfeit?

If a product is identified as counterfeit, the customer is notified immediately and further instructions are given. Manufacturers can then take appropriate action to deal with the counterfeiters.

How much does the Brand Secure System cost?

The cost of the Brand Secure System varies depending on the scope and specific requirements of your company. Please contact us for a personalized quote and further information.


GLOSSAR

29. August 2024

Authentication

The process of checking whether a product is genuine. This can be done using special security features or codes that can only be checked by authorized persons or systems.

Unique code

A unique code assigned to an individual product and used to verify its authenticity. Such codes can be scanned or entered to ensure that a product is authentic.

End user

The person who purchases a product or service for personal use, as opposed to a business or reseller.

Security seal

A special label or packaging that ensures that the product has not been tampered with and is authentic. Security seals can take various forms, including holographic labels, tamper-evident packaging and covert codes.

Product piracy

The manufacture and sale of counterfeit products that are illegally passed off as genuine branded products. Product piracy can lead to significant economic damage and loss of customer confidence.

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